Shipping & Delivery
At Satva Organic, we strive to process and deliver every order as quickly and safely as possible. Please review our shipping policy below before placing your order.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value. Free shipping is available only when explicitly offered as part of a promotional campaign or special offer.
Order Information
To ensure successful delivery, please provide complete and accurate shipping details, including:
- Full Name
- Complete Delivery Address
- City, State & PIN Code
- Valid Mobile Number
- Email Address
Kindly verify your shipping address, PIN code, and contact number before completing your order, as incorrect information may result in delivery delays.
Order Processing
Orders for products that are in stock are generally processed, packed, and dispatched within 3 business days.
If any product in your order is temporarily unavailable, we may prepare a fresh batch before dispatch. In such cases, your order may take up to 10 business days to ship. We will keep you informed of any significant delays.
Delivery
Orders are delivered through our trusted courier partners between Monday and Saturday, 9:00 AM to 7:00 PM.
Business days exclude Sundays and public holidays.
Delivery timelines are estimates and may vary due to circumstances beyond our control, including:
- Weather conditions
- Transport disruptions
- Courier operational delays
- Public holidays or strikes
- Remote or difficult-to-access locations
Order Tracking
Once your order has been dispatched, a shipping confirmation email containing your tracking details will be sent to your registered email address.
Please allow sufficient time for order processing before tracking information becomes available.
Need Assistance?
If you have any questions regarding your shipment or delivery, our customer support team will be happy to assist you.
Email: support@satvaorganic.com